119 lines
6.1 KiB
Markdown
119 lines
6.1 KiB
Markdown
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**Statement of Work For:** [Client]
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**Document Created:** [Date]
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**Author:** [Author]
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**Distribution:** [Distribution List]
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**Document Revision History**
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| Revised By | Date | Comment |
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| -----------------|:--------------:|:---------------------:|
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| Initials or name | Date modified | Reason for revision |
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| Initials or name | Date modified | Reason for revision |
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| Start Date | End Date | Project Manager |
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| :---------:|:-----------:| :--------------:|
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|dd-mon-yyyy |dd-mon-yyyy | Initials |
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## Background
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*[Optional section]*
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If there is a background to this SOW that is relevant, possibly because it will be distributed to multiple stakeholders that are not aware of the work background then describe it here. For example: *“[client] has been experiencing difficulty identifying sources coming to their website, which makes it difficult to track marketing spend…”* This type of background is often a justification for rapid sign-off of the SOW as it highlights the commercial imperative of the recipient of the work.
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## Objectives
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State the high-level business objectives and proposed solution so that the two marry up, with the solution an explanation of how the objectives will be met. For example: *“to implement [solution] by [development steps] so that [objectives] can be met in a timely and efficient fashion.*
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## Project Scope
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### High-Level Requirements
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List the requirements that must be satisfied in order for the project’s goals to be realised.
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| Requirement | Comment | |
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| ------------- | --------------------------------- | --- |
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| Requirement A | Delivery of A enables B to happen | |
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| Etc. | Etc. | |
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| | | |
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### Milestones and Deliverables
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*List the major project milestones and the deliverables from them*
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| Milestone | Deliverable |
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| ------------- |---------------------------------|
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|Milestone A |Deliverable 1 |
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|Milestone B |Deliverable 2 |
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|Milestone C |Deliverable 3 |
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|Etc. |Etc. |
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### Project Plan
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#### Timeline
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Lay out the timeline for delivery at a high level. It is generally wise not to commit to dates, only to durations in a SOW, as delays in approval often occur with the deadline not shifting accordingly.
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1. Wk 1
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- a. Kick off session
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- b. GAP Analysis
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2. Wk 2
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- a. Deliver detailed technical spec for sign off
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- b. Deliver database schema
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3. Etc.
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## Risks and Assumptions
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### Risk Analysis
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If you are creating a sophisticated SOW you may have a separate Risk Register. <u>Do not link to it</u>, instead call out the risks in a table with the column headings below:
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**Risk Id** – A unique identification number [can be used to identify and track the risk in the risk register if one is in use].
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**Category** –Is the risk financial (cost and/or revenue), regulatory or compliance, timeline, resource, environment, or some other key category? Categorising risks groups them and aligns them with stakeholders who are best placed to assess/mitigate and stakeholders for whom the risk is greatest.
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**Description** – Describe the potential risk. For instance: Item A cannot be completed until Item B has been purchased but approval is not yet forthcoming and there is a delivery lead time, or Item A requires resources that have not been identified and the project is currently resource constrained.
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**Potential Impact** – A quantitative rating of the potential impact on the project if the risk should materialize. Impact in a Risk Register should be scored on a scale of 1 – 10 with 10 being the highest impact.
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### Assumptions
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List all of the assumptions that are being made. For example: *“to successfully meet its goals in a timely manner with benefits reflected in the current financial year, all parties have signed-off the budget and the project will begin on the scheduled start date.”*
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## Pricing
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List the price, stating clearly:
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1. Currency (don’t get paid in Canadian dollars when you meant US dollars!)
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2. Amount
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3. Payment Terms (including any staged/milestone payments)
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4. If price is Fixed or Time and Materials. If the latter, then specify that there is a Rate Card in the Appendix and put it there.
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## Approval
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*This Statement of Work has been reviewed and accepted by the following people, as indicated by signature below:*
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[List all individuals whose signature is required, along with their titles and/or roles on the project. As a general rule, try not to put all the text of an Approval section on a page by itself and always place it immediately beneath the pricing information.]
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**Full Name** ...............................................................................
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**Title**..........................................................................................
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**Signature**.................................................................................
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**Date**..........................................................................................
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--
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**Full Name** ...............................................................................
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**Title**..........................................................................................
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**Signature**.................................................................................
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**Date**..........................................................................................
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*[it is advisable to specify dates in dd-mon-yyyy format, which is the international standard]*
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## APPENDIX A - REFERENCES
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Include the relevant text of any documents referenced in this SOW (for example a Rate Card if T&M). <u>Do not link to documents outside of the physical SOW</u> as this document forms the basis for a contractual agreement and should therefore be complete in itself.
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## APPENDIX B - GLOSSARY
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| Term | Definition |
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| ------------------------|----------------------------------|
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|Term used in the document|Its definition in lay terms |
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|Etc. |Etc. |
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